Review project records for completeness, accuracy, and compliance with established administrative requirements.
Verify key project/mission details, including client information, dates, locations, services performed, personnel or vendor support, rates, expenses, and supporting documentation.
Confirm that required approvals, receipts, invoices, reports, and other project-related documents are attached and properly recorded.
Compare information across applicable systems and source documents; identify missing, conflicting, or unusual items and coordinate corrections.
Follow up with Mission Managers, Operations personnel, vendors, and internal partners to obtain documentation and resolve exceptions promptly.
Document review results, outstanding items, resolutions, and approval status in accordance with established procedures.
Release or route project records for billing, accounts payable, payroll, accounting, or closeout once administrative requirements are satisfied.
Monitor assigned review queues and aging items to support service-level expectations and timely project completion.
Escalate recurring issues, material discrepancies, policy exceptions, and delayed responses to the appropriate manager.
Maintain organized, audit-ready records and protect confidential client, employee, vendor, and project information.
Assist with reconciliations, reporting, audits, process documentation, and special projects related to mission administration.
Recommend practical process improvements that reduce errors, strengthen controls, and improve turnaround time.
Administrative accuracy and quality control.
Adaptability in a fast-paced environment.
Process discipline and accountability.
Time management and responsiveness.
Professional communication and collaboration.
Analytical thinking and problem-solving.
Organization and follow-through.
High school diploma or equivalent required; Associate or Bachelor’s degree in business, accounting, finance, operations, or a related field preferred.
Two or more years of experience in administrative review, operations support, billing, accounts payable, expense review, project coordination, or a similar detail-oriented role preferred.
Strong attention to detail with the ability to identify inconsistencies and validate information against supporting documentation.
Proficiency with Microsoft Office, particularly Excel, Outlook, and Word; experience with enterprise resource planning, customer relationship management, expense, or project-management systems is preferred.
Clear written and verbal communication skills and the ability to follow up professionally with multiple stakeholders.
Ability to prioritize a high volume of work, meet deadlines, and maintain accuracy with limited supervision.
Demonstrated discretion when handling confidential or sensitive information.
Accuracy and completeness of project reviews.
Effective partnership with operational and financial stakeholders.
Consistent adherence to procedures, controls, and escalation requirements.
Quality and audit readiness of project documentation.
Reduction in records returned for missing or incorrect information.
Timeliness of review completion and exception resolution.