Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement.

Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focused on camaraderie, service, and excellence. We have managed crises in some of the most challenging environments in the world and know how to act quickly to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees opportunities for growth within the organization.

Position Summary and Objective

The Residential Security Agent (RSA) will provide static residential protection and physical security for a client and their family. The position will be based within a designated geographic region and will support the security team's overall client coverage by performing residential protection and other security-related duties at designated sites.

The RSA is expected to maintain a professional, discreet, and highly responsive security presence while protecting the client, family members, staff, property, and associated assets.

Essential Functions and Responsibilities

• Provide armed static residential protection and other security-related duties at designated client locations.
• Maintain situational awareness of entrances, exits, surrounding areas, and potential security threats.
• Conduct area and perimeter patrols and promptly identify and report suspicious activity, vulnerabilities, safety hazards, or security concerns.
• Screen visitors, vendors, contractors, and other individuals requesting access in accordance with established procedures.
• Maintain appropriate access control and professionally manage requests for entry onto client property.
• Respond to alarms, active threats, life-threatening events, crimes in progress, medical emergencies, fires, and other security incidents.
• Provide appropriate medical first aid response within the scope of training.
• De-escalate tense situations or individuals that arise during the conduct of an assignment.
• Accurately document incidents, suspicious activity, safety concerns, security breaches, and other notable events using established reporting systems.
• Maintain clear and consistent communication with clients, household staff, security team members, management, and operations personnel.
• Promptly identify and escalate deficiencies, equipment failures, vulnerabilities, and security gaps internally. 
• Maintain strict confidentiality and discretion regarding the client, family, residence, movements, security procedures, and other sensitive information.
• Support family members and household staff in maintaining established safety and security precautions.
• Operate and maintain protective, operational, and communications equipment, including assigned security vehicles.
• Assist with protection schedules, team assignments, intelligence support, and Command Post functions as required.
• Participate in required training, drills, emergency-response exercises, and continuing professional development.
• Perform other duties as assigned based on client and operational requirements.

Competencies and Attributes

• Excellent verbal and written communication skills; second-language skills desired.
• Strong professional bearing and demeanor appropriate for a private residential environment.
• Demonstrated ability to develop professional relationships with clients, family members, household staff, and team members.
• Ability to maintain composure when interacting with authorities, executives, clients, staff, and the public under urgency or pressure.
• Ability to exercise sound judgment and make rapid decisions during unusual or emergency situations and escalate appropriately. 
• Strong situational awareness and attention to detail.
• Ability to manage multiple tasks concurrently.
• Ability to work professionally with children and within a family environment.
• Ability to maintain strict confidentiality and discretion.
• Working proficiency with standard computer, email, reporting, and administrative systems.

Qualifications and Education

• 3+ years of military, law enforcement, Secret Service, and/or equivalent executive protection experience required.
• 2+ years of direct executive protection and/or residential security team (RST) experience required.
• Experience conducting protection missions in domestic environments.
• A high school diploma or GED required; bachelor’s degree preferred.
• Current CPR/AED and First Aid/Trauma training required, or ability to obtain prior to assignment.
• California BSIS Security Guard Permit required.
• California BSIS Security Exposed Weapons Permit required.
• California Concealed Weapons Permit (CCW) required.
• Valid U.S. driver’s license required.
• Accredited protective or defensive driver training preferred.
• Additional executive protection, residential security, tactical medical, de-escalation, or emergency-response training preferred.
• Employment is contingent upon successful completion of applicable background screening and review of driving history.

Position Type, Schedule and Compensation

• Regular Full-Time (RFT), non-exempt position.
• Part-Time opportunities may also be available depending on assignment requirements.
• 12-hour shifts supporting 24/7 residential security operations.
• 4 days on 4 days off with 3 months on days and 3 months on nights 
• Day, night, weekend, and holiday availability may be required.
• 24/7 availability to the client while actively assigned to a task or detail.
• Domestic and international travel may be required depending on assignment.
• Hourly Rate: $50.35

Work Environment, Physical Demands, and Professional Standards

Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the requirements of the position include:

• Serving the Atherton, CA area
• Exposure to stressful situations, including challenging individuals, security incidents, and unauthorized persons or activity.
• Rapid and effective decision-making during unusual or emergency situations.
• Working in environments that require carrying authorized weapons and ammunition and using protective equipment and security devices.
• Maintaining continuous awareness of personal safety and the safety of clients, family members, team members, and others.
• Working with individuals of varying ages and participating in physical activities and outdoor events.
• Exposure to sensitive and confidential information.
• Regular computer and communications-system usage.
• Close and distance vision and the ability to adjust focus.
• Frequent sitting, standing, and walking for extended periods.
• Climbing stairs and walking on inclines, uneven terrain, and residential grounds.
• Performing physical or stressful activity when operationally required.
• Maintaining a high degree of professionalism, discretion, moral conduct, accountability, and commitment to client safety.

As part of our commitment to maintaining professional standards for our clients, Global Guardian reserves the right to review publicly available online content and public information on social media platforms for alignment with company professional standards. Global Guardian does not require, nor will it request, access to private, non-public social media accounts or passwords.

Global Guardian Values

• We are hyper-responsive.
• We find a way to “yes.”
• We do what we say.
• We work as a team.

Equal Opportunity Employer Statement

Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

If you need reasonable accommodation regarding the application process, please contact [email protected].