Account Management - Intern

McLean, VA
Internship
Student (College)

Global Guardian – Account Management (Intern)

The ideal candidate will be able to support the Global Guardian Account Management Team in appropriately identifying and actioning the needs of both new and current customers to ensure the highest quality end-user experience. This will be done by developing an appropriate level of knowledge on product offerings and ultimately communicating with clients and internal team members to better understand and mitigate any issues the customers may face. 

Responsibilities

  • Support Account Management team in execution of daily tasks to ensure the highest quality customer experience
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Meet regularly with Account Management team to advance strategic initiatives
  • Data entry and accuracy verification within Microsoft Office platforms, Customer Relationship Management (CRM) system, and other internal systems
  • Manage upkeep on reporting data for customers' accounts

Qualifications

  • Recent college graduates or rising college seniors in pursuit of a Bachelor’s or Master’s degree (Preferred Areas of Study: Business, Criminology, National Security, International Affairs, Foreign Languages, etc.)
  • Articulate and well accustomed to a client-facing role
  • Highly motivated and organized, ability to meet deadlines in a timely manner
  • Superb communication skills and attention to detail
  • Work well both independently and in a team setting
  • Proficient in Microsoft Office

Position Type and Schedule  
  • Spring session (8-10 weeks).
  • Paid internship - $15 hourly rate
  • Part-time position and can be flexible depending on the current environment.
 
Work Environment and Physical Demands 

Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the internship include:  
  • Exposure to stressful situations, such as challenging individuals or high-alert security issues.  
  • Exposure to sensitive and confidential information.  
  • Regular computer usage.
  • Close and distance vision and ability to adjust focus.  
  • Frequent sitting and standing.
  • On occasion, perform physical activity when needed.    
 
Equal Opportunity Employer Statement 

Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].  
 
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