Security Analyst - Dedicated GSOC

McLean, VA
Full Time
Experienced

Company Overview

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. 

Position Overview

The Global Security Operations Center (GSOC) Analyst will be responsible for handling the day-to-day operations of the GSOC, ensuring 24/7 coverage and response capabilities. This pivotal role requires a seasoned professional with a understanding of industry best practices as it relates to customer service, alarm response and video review, threat intelligence, travel safety and security, emergency management, and escalations. The Security Analyst will report directly to the Operations Center Manager. This position is 100% in person. 

Duties and Responsibilities

Core Duties and Responsibilities:

  • Dispatch security officers as needed, facilities, and on-site EMS personnel as required via telephone or radio during security or medical incidents. 
  • Ability to review intelligence feeds quickly, escalating threats to the client's employees and offices to incident management channels, acting as a conduit to action results. 
  • Responsible for answering routine and emergency calls, which may include persons in distress, acting as a calm and collected security point of contact. 
  • Maintain meticulous data keeping for security systems maintenance, tracking all repairs, problematic devices and escalating damaged equipment to the Systems Team, ensuring e2e repair completion. 
  • Coordinating with security systems team regularly for maintenance of all equipment, including radios, alarm systems, telephonic equipment, CCTV systems and other integrated technology. 
  • Respond, compile and report all information regarding thefts, alarms, accidents and other incidents that may occur during course of duty. 
  • Monitor Closed Circuit Television (CCTV), escalating threat detections of, while maintaining meticulous alarm tracking records. 
  • Operate multi-line telephone and radio equipment. 
  • Provide assistance to the investigations team with technology related requests and support, such as sourcing footage, badge audits and any other requests. 
  • Escalate without delay, complaints, critical event information to shift supervisor, Site Ops Manager and the GSOC manager. 
  • Coordinate and direct international security team members in support of clients under duress.
  • Identify and prioritize emergency situations as they develop internationally.
  • Communicate effectively verbally and in writing with a diverse group of people to include C-Suite executives, support staff, international security operators, international law enforcement and international operation centers.
  • Perform Operations Center functions such as responding to phone calls and emails, entering and updating client data, maintaining duty logs, updating and organizing company shared drive files and applications.
  • All other duties as assigned

Qualifications and Skills

Qualifications:

  • Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, International Relations, Security Studies, Political Science, or a related field is highly recommended and / or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field.
  • Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.
  • Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent, are desirable.
  • Familiarity with Everbridge, Ontic and Microsoft 365 products. 

Required Skills: 

  • Exceptional vigilance and attention to detail. 
  • Strong analytical and problem-solving skills. 
  • Excellent interpersonal and communication abilities. 
  • Ability to work independently and make decisive, well-informed decisions.
  • Proven capability in handling high-stress situations and de-escalating conflicts. 
  • Emotional intelligence and awareness to handle high stress situations with candor. 

Work Environment & Schedule

  • This is a full-time, in-person position located in McLean, VA.
  • The GSOC operates 24/7.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
 

Equal Opportunity Employer Statement

Global Guardian is an equal opportunity employer. The company's policy is to provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*